FAQs
Frequently Asked Questions
Everything You Need To Know Before Shopping With Confique.
We understand that shopping online should be simple, transparent, and worry-free. Below you'll find answers to the questions our customers ask most often.
📦 How long does delivery take?
Orders are usually processed within 1–2 business days after confirmation.
Estimated delivery times:
• 🚚 Metro Cities: 2–5 Business Days
• 📍 Other Cities: 3–7 Business Days
• 🏔️ Remote Locations: 5–9 Business Days
Actual delivery may vary depending on your location, courier partner, weather conditions, or public holidays.
💳 Which payment methods do you accept?
We offer secure payment options including:
• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (where available)
All online payments are processed through secure and encrypted payment gateways.
📲 How can I track my order?
Once your order has been shipped, you'll receive a tracking link via email or SMS.
You can also track your shipment anytime from our Track Order page.
🔄 Can I return or exchange my order?
Yes.
Eligible products can be returned or exchanged according to our Return & Refund Policy.
Please ensure the item remains unused, unwashed, and in its original condition with all tags attached.
📏 How do I choose the right size?
Each product includes a detailed Size Guide to help you choose confidently.
If you're unsure, our Client Care Team will be happy to assist you before placing your order.
🚚 Do you deliver across India?
Yes.
Confique proudly delivers to most serviceable locations across India through our trusted logistics partners.
✨ Will the product look exactly like the pictures?
We make every effort to display our products as accurately as possible.
However, slight variations in colour may occur due to screen settings, lighting conditions, or photography.
📦 Can I cancel my order?
Orders may be cancelled before they are processed for dispatch.
Once shipped, cancellations may no longer be possible.
Please contact us immediately if you wish to modify or cancel an order.
📞 How can I contact Confique?
We're always happy to help.
Business Hours:
🕒 Monday – Saturday
10:00 AM – 7:00 PM (IST)
🤍 Still Need Help?
If your question isn't answered here, our Client Care Team is always ready to assist you with prompt and personalized support.
✨ Your shopping experience is our priority—from your first visit to your final delivery.